Privacy & Cookie Policy

 

 

 

 

How we collect your personal data

Your personal data may be collected by us in several ways, including:

  • through our provision of services to you, or the organisation you represent;
  • when you provide information to us by filling in forms on this web site;
  • when you contact us, for example, to enquire about our services;

The type of personal data that we may collect

The categories of your personal data that we may collect can include the following:

  • Contact details (including names, postal addresses, email addresses, and telephone numbers);
  • Details of your visits to our website including, but not limited to, traffic data, location data, and weblogs;

Use of personal information

  • To provide you with information and services that you request from us;
  • To improve the content and methods of delivery of our website;
  • To maintain and develop our relationship with you;
  • For research, planning, service development, security or risk management;
  • To carry out services we have agreed to provide to you;
  • To comply with legal and professional obligations; and
  • To disclose your information as set out below.

Marketing

You have the right to ask us not to process your personal information for marketing purposes. When we collect contact information from you, we may add your details to our contacts database. You can ask us not to use your information in this way at any time by sending us an email to katouch@katouch.co.uk

Your consent

By submitting or providing to us your personal information you consent to the use of that information as set out in this.

Using our website

This section describes how your personal information is collected, used, and shared when you visit Katouch.co.uk, we automatically collect certain information about your device, including information about your web browser, time zone, and some of the cookies that are installed on your device. Additionally, as you browse Katouch.co.uk, we collect information about the individual web pages that you view, what websites or search terms referred you to Katouch.co.uk and information about how you interact with Katouch.co.uk. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
  • “Log files” track actions occurring on Katouch.co.uk, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse Katouch.co.uk

We use the Device Information that we collect to improve and optimise our site (for example, by generating analytics about how our customers browse and interact with Katouch.co.uk, and to assess the success of our marketing and advertising campaigns).

We share your personal information with third parties to help us use your personal information, as described above. We use Google Analytics to help us understand how our customers use Katouch.co.uk.

You can read more about how Google uses your Personal Information here: https://privacy.google.com/intl/en-GB/your- data.html

You can also opt-out of Google Analytics, more details here: https://tools.google.com/dlpage/gaoptout

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. If we change our Privacy Policy, we will post the changes on this page so that you may be aware of the information we collect and how we use it at all times. You should, therefore, review this page regularly to ensure that you are aware of any changes to its terms. If you have any questions about this Privacy Policy, please contact Katouch@katouch.co.uk

Access to updating and correcting your information

If you would like to request a copy of your information or would like to change the information we hold about you, please contact us. You may ask us to correct or remove the information you or we think is inaccurate.

We want to ensure that your information is accurate and up to date. If any of the information that you have provided to us changes, for example, if you change your email address or name, please let us know the correct details by sending an email to Katouch@katouch.co.uk

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.katouch.co.uk (the “Site”). 

Additional Policy

Personal information we collect 
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies: 
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or other payment types available), email address, and phone number. We refer to this information as “Order Information”. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

How do we use your personal information? 
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 
- Communicate with you; 
- Screen our orders for potential risk or fraud; and 
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

Sharing your Personal Information 
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights. 

Behavioral advertising 
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt-out of targeted advertising by using the links below: 
- Facebook: https://www.facebook.com/settings/?tab=ads 
- Google: https://www.google.com/settings/ads/anonymous 
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 
- [[INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED]] 

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/. 

Do not track 
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

Your rights 
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including Canada and the United States. 

Data retention 
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Changes 
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

Minors

The Site is not intended for individuals under the age of 16. 

Contact us 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at katouch@katouch.co.uk or by mail using the details provided below: 

Katouch 
[Re: Privacy Compliance Officer] 
Damekatouch ltd, Talardd Golden Grove, CARMARTHEN, SA32 8NN, United Kingdom